Tenay Douglas

Proficiently handled dishwashing and general cleaning duties, including sweeping and mopping floors. Assisted customers with their needs, ensuring satisfaction, and delivered orders in a timely and efficient manner.

Ensured the health and welfare of live animals while serving as a personal shopper and information center for customers. Stayed informed about pet-related events and new products to engage customers effectively.

Successfully fulfilled customer orders by accurately selecting and packing items, ensuring timely delivery. Utilized radio frequency scanners to track products and operated powered equipment to move items within the warehouse.

Ensured cleanliness and order in checkout areas and restocked over 200 shelves with various products, accurately pricing more than 300 items. Greeted and assisted hundreds of customers, providing exceptional service and addressing concerns.

Maintained neat and organized checkout areas and restocked over 150 shelves with a range of products, marking their prices. Sold lottery tickets and other items to over 500 customers, while also greeting hundreds of customers upon entry.

Installed and serviced commercial alarm systems, troubleshooting and repairing various systems to ensure proper functioning. Gained familiarity with basic computer programs and acquired knowledge of power tools for efficient installation and repair work.

Successfully fulfilled customer orders by accurately picking and packing items, ensuring timely delivery. Utilized radio frequency scanners to receive and track products, and operated powered equipment to relocate products within the warehouse.

Utilized effective sales techniques to drive sales and increase revenue, actively engaging with customers to understand their needs. Demonstrated in-depth product knowledge and consistently exceeded sales targets.

Served as a liaison among baggage handlers, airport personnel, and flight passengers, ensuring a smooth and efficient baggage handling process. Handled luggage weighing between 25 and 100 pounds, ensuring safe loading and unloading.

Provided high-quality maintenance services to customers, ensuring satisfaction and building strong relationships. Set up, used, and dismantled cleaning tools and equipment, and provided receipts and payment services.

Currently pursuing a Bachelor's degree in Criminal Justice. Expected to graduate in June 2025.

Completed an Associate Degree in General Studies with an emphasis in Law in 2024. This program provided a foundational understanding of legal principles.

Obtained a High School Diploma from Darnell-Cookman Middle/High School. This foundational education prepared for further academic pursuits.