Open to opportunities

Temitope Komolafe

@temitopekomolafe

Message

I build reliable cloud, Linux, and enterprise support systems that reduce downtime.

Nigeria

Message

What I'm looking for

I'm looking to build and support future-focused cloud, infrastructure, and AI systems, owning problems end-to-end while collaborating closely with engineering, product, and customer teams.

At GitHub, I served as a forward-deployed technical partner for enterprise clients, resolving complex product issues, supporting strategic platform adoption, and translating customer feedback into actionable engineering improvements.

I've administered Linux production environments at Swifta Systems & Services, automated operations with Python and Bash, and investigated SQL-backed application failures to improve incident response and reduce downtime. Earlier, at Tek Experts and Teltwine Network Limited, I delivered enterprise troubleshooting, maintained network infrastructure, and improved uptime, SLA performance, and customer satisfaction.

I also build hands-on cloud and DevOps projects, including AWS event notifications, Dockerized WordPress deployments, a Wallarm WAF environment, and a React/Node.js application with automated CI/CD testing. I'm continuing to explore HPC, LLMs, agent workflows, Ollama, and AI infrastructure.

Experience

Work history, roles, and key accomplishments

Enterprise Support Engineer

GitHub Inc.

Sep 2023 - Jul 2025 (1 year 10 months)

Acted as a forward-deployed technical partner for enterprise clients, resolving complex product issues and guiding strategic platform adoption. Collaborated with engineering and product teams to debug and resolve escalated issues, reducing resolution time for critical accounts.

Enterprise Support Technical Documentation Stakeholder Management GitHub Debugging Onboarding Training Customer Satisfaction

Linux Systems Administrator

Swifta Systems & Services

Oct 2022 - Jan 2024 (1 year 3 months)

Administered and optimized Linux servers for production reliability, security compliance, and high availability. Automated repetitive operations using Python and Bash scripting, reducing manual overhead and error rates.

Linux Ubuntu CentOS RHEL Python BASH MySQL Google Workspace Automation Root Cause Analysis

Technical Support Engineer

Tek Experts

Oct 2020 - Sep 2022 (1 year 11 months)

Delivered advanced troubleshooting across Microsoft 365 and G Suite for enterprise clients, achieving 90% first-call resolution rate and 95% customer satisfaction. Configured and maintained LAN/WLAN infrastructure, cutting recurring connectivity issues by 20%.

Microsoft 365 Troubleshooting LAN Windows MacOS Linux Documentation Knowledge Base

NOC Technician / Field Support Engineer

Teltwine Network Limited

Aug 2019 - Sep 2020 (1 year 1 month)

Investigated live network incidents by analysing bandwidth graphs and diagnosing packet loss, reducing average incident resolution time by 25%. Configured enterprise routers and wireless radios, improving overall network uptime by 30%.

Network Monitoring Bandwidth Management Mikrotik Cambium Incident resolution

IT Help Desk Support

EasyPlay Africa

Aug 2018 - Mar 2019 (7 months)

Maintained 99.9% system uptime and resolved 90% of incidents within SLA timelines through proactive monitoring and rapid response. Managed user accounts and analysed system logs to identify and prevent potential outages.

Help Desk System Monitoring User Account Management Log Analysis Incident Management SLA