At Fusion Growth Partners, I conducted outbound calls to real estate agents, qualified acquisition opportunities, and communicated investment opportunities. I scheduled meetings with qualified prospects and achieved an 80% success rate in converting outbound prospecting into successful meetings.
As an Outbound Agent at Calls Experts, I made cold calls, qualified leads through discovery questions, and guided conversations toward bookings.
At SecureID, I managed client accounts, resolved inquiries, and documented interactions and escalations in CRM. My work supported a 95% customer satisfaction rate and helped reduce repeat inquiries by 25%.
At Tmik Ventures, I created invoices and supported organized records, workflow systems, and timely order fulfilment. I also hold a Bachelor of Science in International Relations from Caleb University and a Cabin Crew Flying License.
