Temidayo Ogunde
@temidayoogunde
Customer service representative coordinating appointments, supporting inbound leads, and keeping accurate records across fast-paced teams.
What I'm looking for
I’ve worked at Charizma Dental Clinic as a Customer Service & Front Desk Officer, scheduling, confirming, and coordinating patient appointments while managing communication across WhatsApp, emails, calls, and physical visits. I register new patients, keep accurate records with confidentiality in mind, and handle payment records and related documentation.
At DYB Africa, I supported customer inquiries from inbound leads and guided prospective students through training programs and enrollment. I qualified leads based on customer goals, updated customer records, and helped deliver post-enrollment support.
Before that, I served as an Assistant Teacher through NYSC, supporting classroom instruction, student supervision, attendance records, and daily classroom administration while communicating with students, parents, and colleagues.
Early on, at ZUMMIT Africa as a Junior Marketing & Communications Associate (Intern), I helped run digital marketing campaigns, responded to inquiries across digital platforms, and supported content development using Canva and AI tools.
Experience
Work history, roles, and key accomplishments
Customer Service & Front Desk Officer
Charizma Dental Clinic
May 2026 - Present (3 months)
Managed patient appointments, communication channels, and records while ensuring confidentiality and efficient daily operations.
Customer Support & Sales Officer
DYB Africa
Jan 2026 - May 2026 (4 months)
Managed inbound leads, guided prospective students through enrollment, and contributed to a 10% lead-to-enrollment conversion rate.
Assistant Teacher
Riverbank School
Jul 2025 - Dec 2025 (5 months)
Supported classroom instruction, student supervision, and administrative tasks while fostering a supportive learning environment.
Junior Marketing & Communications Associate
Zummit Africa
Jan 2022 - Dec 2022 (11 months)
Assisted in digital marketing campaigns, responded to client inquiries, and supported content development using Canva and AI tools.
Education
Degrees, certifications, and relevant coursework
Federal University of Agriculture, Abeokuta
Bachelor of Science, Home Science and Management
2018 - 2024
Bachelor of Science in Home Science and Management from the Federal University of Agriculture, Abeokuta from 2018 to 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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