At TFG Financial Services, I manage the Credit Life, Funeral and Accident Plan portfolio with full P&L accountability and lead a seven-person team. I balance growth against claims costs and VAT-driven margin pressure while managing partner performance and regulatory compliance.
Previously, at The Unlimited Financial Services, I built partnership operations infrastructure and transitioned commercial operations from Uconnect to Spot Connect while maintaining sales continuity. At Pick n Pay Financial Services and VAS, I managed products across insurance, lending, remittance and banking, and maintained portfolio performance through a leadership transition with no revenue loss or material SLA breach.
