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Bheleni Kubheka

@bhelenikubheka

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Experienced product manager with a focus on customer-centric solutions.

South Africa

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What I'm looking for

I seek a dynamic role in product management that fosters innovation and collaboration.

I am a seasoned product management professional with extensive experience in developing and managing innovative product offerings across various sectors, including banking and telecommunications. Currently, I serve as the Vice President of Product Management at Absa, where I lead the end-to-end product development process, ensuring alignment with customer needs and business goals. My role involves cross-functional collaboration, performance tracking, and regulatory compliance, all aimed at enhancing customer satisfaction and driving revenue growth.

Prior to my current position, I held various roles at Telkom SA, where I honed my skills in product lifecycle management, market analysis, and project management. My ability to analyze market trends and customer feedback has enabled me to successfully launch and optimize products that resonate with target audiences. I am passionate about leveraging insights to inform product strategy and am committed to delivering exceptional user experiences.

Experience

Work history, roles, and key accomplishments

Current

VP: Product Management

Current

Absa

Feb 2020 - Present (5 years 3 months)

Responsible for the end-to-end infrastructure of product development, ensuring customer experience and commercial viability. Collaborates cross-functionally to launch and support card payment products while monitoring performance and compliance.

Product Lifecycle Management Risk Management Pricing Strategy Competitive Analysis Project Management Analytical Skills Communication Skills Regulatory Compliance

Product Specialist

MTN SA

Nov 2019 - Feb 2020 (3 months)

Managed product lifecycle, conducted competitive benchmarking, and collaborated on go-to-market strategies. Focused on financial modeling and optimizing product margins while ensuring quality standards.

Product Lifecycle Management Financial Modeling Competitive Benchmarking Go To Market Strategy Auditing Project Management Customer Experience

Specialist: Product Development

Telkom SA SOC Ltd

Aug 2015 - Mar 2019 (3 years 7 months)

Developed product offerings based on market research and managed projects from inception to execution. Ensured client satisfaction and facilitated communication among stakeholders throughout the product development process.

Product Development Market Research Project Management Stakeholder Engagement Competitive Analysis Product Research Communication Skills Risk Management Data Analysis

Operational Specialist: Product Management

Telkom SA SOC Ltd

Apr 2013 - Sep 2015 (2 years 5 months)

Managed new product development processes and supported strategic business opportunities. Collaborated across teams to ensure successful product launches and compliance with regulations.

Product Management Market Analysis Compliance Performance Monitoring Project Coordination Reporting

Service Consultant

Telkom Direct Stores

Mar 2009 - Aug 2013 (4 years 5 months)

Handled customer inquiries and administrative duties, ensuring timely resolution of queries and promoting Telkom products. Maintained high service delivery standards to enhance client satisfaction.