Ntlhatje Mpeta

Led the vision, strategy, and execution of data-driven market intelligence products and customer-facing digital solutions, aligning with business objectives to drive innovation and revenue growth. Achieved significant customer adoption and revenue uplifts through integrated digital solutions.

Led the development and execution of product vision and strategy, ensuring alignment with business objectives. Focused on expanding digital capabilities and enhancing data-driven decision-making to unlock new revenue opportunities.

Led the Intelligent Automation strategy, managing a global team to implement digital capabilities that improved operational efficiency. Established key digital solutions that streamlined operations and enhanced customer interactions.

Led the South African operations, leveraging technology to enhance project management and business solutions. Focused on strategic partnerships and maximizing ROI through data-driven strategies.

Led digital transformation programmes for major clients, managing e-commerce and ERP automation initiatives. Ensured strategic alignment and successful execution of high-value projects.

Provided IT advisory services, focusing on governance and release management. Led teams to deliver impactful IT solutions and improve business processes.

Managed global governance and release processes, ensuring compliance and efficiency in IT operations. Collaborated with various teams to enhance system functionality.

Managed technology projects and business process engineering initiatives, focusing on improving operational efficiency and delivering value to stakeholders.

Led IT projects within corporate and business banking, focusing on process engineering and technology integration to enhance service delivery.

Focused on business process engineering and IT solutions, driving improvements in operational efficiency and client satisfaction.

Supported the reinsurance management process, gaining insights into risk assessment and insurance operations.

Pursuing an MBA to enhance leadership skills and strategic thinking in business management.

Completed a course on User Research Methods and Best Practices to enhance user research skills.

Obtained a Bachelor of Commerce degree focusing on Information Systems, Accounting, and Risk & Insurance Management.

Completed a course in Human Centred Design Thinking to improve user experience and design processes.