Open to opportunities

Courtney Appleton

@courtneyappleton

Message

Innovative and empathetic Product Manager with a proven track record.

South Africa

Message

What I'm looking for

I am looking for a role that fosters innovation, values data-driven decision-making, and encourages collaboration across teams.

I am an innovative and empathetic Product Manager with a proven track record of leading product strategy and managing cross-functional teams to develop scalable, customer-centric solutions. My technical experience and understanding of the empowered product model enable me to create impactful products that drive business success.

Passionate about data-driven decision-making, I lead diverse teams to optimize product-market fit and continuously enhance the customer experience. Currently, as the Head of Product at Kepler+Co, I drive product strategy through data-backed insights and manage a high-performing remote team to ensure seamless execution of our product roadmap.

Experience

Work history, roles, and key accomplishments

Current

Head of Product

Current

Kepler+Co

Jan 2023 - Present (2 years 6 months)

Planned and implemented the product roadmap, ensuring seamless execution through an empowered product model that drove cross-functional collaboration and timely delivery. Drove product strategy with data-backed insights, managed end-to-end delivery processes, and scaled the product by focusing on user analytics and market needs. Managed a high-performing remote team of 12, improving inter-departme

Product Strategy Product Roadmapping Cross Functional Collaboration Analytics Team Management

Product Manager

Kena Health

May 2022 - Dec 2022 (7 months)

Spearheaded the product's transition from pre-revenue, successfully driving customer payments and scaling features to increase consultations and diversify offerings. Led discovery and delivery processes, collaborating with clinicians to design solutions based on user feedback and market needs. Implemented end-to-end product analytics and led a cross-functional team of 6 squad members and 2 externa

Scaling Payments Product Discovery Solutions User Feedback Product Analytics User Research

Product Manager

ProQuo AI

Jun 2019 - May 2022 (2 years 11 months)

Led product development and marketing initiatives, growing the product from pre-revenue to $2M ARR by delivering AI-powered analytics that empowered marketers. Built robust systems, tools, and processes to scale the product, including comprehensive user analytics and streamlined product discovery and delivery workflows. Led cross-functional teams using agile methodologies like Kanban and Scrum to

Product Development Scaling Analytics Agile Methodologies Kanban Scrum OKRs

Business Analyst and Project Manager

Domain Name Services (DNS)

Nov 2014 - May 2019 (4 years 6 months)

Designed, built, and delivered Domain Name Management systems for international clients, ensuring compliance with strict government guidelines. Led product development initiatives, overhauling B2B and B2C user interfaces and systems. These efforts resulted in improved customer engagement and operational efficiency.

Business Analysis Project Management System Design Product Development B2B B2C UI UX Overhaul Customer Engagement Compliance Management

Education

Degrees, certifications, and relevant coursework

University of Johannesburg

BCOM IT Management - Honours, IT Management

Completed an Honours degree in IT Management at the University of Johannesburg. This advanced program built upon foundational IT knowledge, focusing on strategic management and complex IT systems.

University of Johannesburg

BCOM IT Management, IT Management

Undertook a Bachelor of Commerce in IT Management at the University of Johannesburg. The curriculum covered core IT principles and management strategies, preparing for a career in technology leadership.