Open to opportunities

Tejas Bisht

@tejasbisht

Message

Ambitious hotel management professional with strong analytical skills.

India

Message

What I'm looking for

I am looking for opportunities that allow me to grow in hotel management and enhance my technical skills.

I am a talented and hardworking individual with a strong desire to learn and contribute meaningfully in the hospitality industry. My experience as a Senior Reservation Associate at Oberoi Contact Centre has equipped me with the skills to manage guest profiles efficiently and create insightful reports from raw data. Leading a team of five, I demonstrated reliability and a commitment to error-free tasks, showcasing my ability to thrive in high-pressure environments.

During my time as an Industrial Trainee at The Lalit Hotel, I gained valuable insights into various hotel operations, including food and beverage, housekeeping, and human resources. This exposure has deepened my understanding of the hospitality sector and reinforced my passion for continuous improvement. I am particularly eager to enhance my proficiency in Excel and other technical tools to further elevate the quality and efficiency of my work.

Experience

Work history, roles, and key accomplishments

Senior Reservation Associate

Oberoi Contact Centre

May 2023 - Jan 2025 (1 year 8 months)

Managed and updated the guest profiles database for all Oberoi domestic and international hotels. Created reports from raw data and assisted in resolving guest profile-related queries, ensuring data accuracy and integrity.

Database Management Data Reporting Problem Solving Team Leadership Microsoft Excel

Industrial Trainee

The Lalit Hotel

Dec 2021 - Apr 2022 (4 months)

Gained comprehensive exposure to major and minor hotel processes during a 4-month industrial traineeship. Developed a deeper understanding of hotel operations, including significant time spent within the Human Resources department.

Human Resources Food and Beverage Housekeeping Customer Service

Education

Degrees, certifications, and relevant coursework

Bloom Public School

Highschool diploma, Secondary Education

Grade: 80%

Completed secondary education with a focus on a broad curriculum. Achieved a strong academic performance, demonstrating proficiency across various subjects.

Ashok Institute of Tourism and Hotel Management

Bachelors, Hotel Management

Grade: 80%

Studied comprehensive hotel management principles and practices. Gained in-depth knowledge of hotel operations, including front office, food and beverage, housekeeping, and human resources.