Manu User

I am an enthusiastic, detail-oriented Hospitality graduate with hands-on experience in customer service, team collaboration, administrative support, and human resources. I communicate effectively, manage confidential information, and handle multiple tasks with efficiency.

During a trainee role at a luxury hotel, I supported four core departments, processed guest check-ins and check-outs, handled complaints, and learned hotel management systems to deliver high guest satisfaction. I also contributed to daily administrative and operational tasks that reduced staff workload.

As an HR intern, I assisted with recruitment—screening, shortlisting, and coordinating interviews—maintained accurate employee records, supported onboarding and engagement activities, and conducted market research on HR trends presented to senior management.

I am proficient in MS Office, hotel management systems, data management, and documentation, and hold English and IT workshop certifications. I seek a role where my organizational abilities, adaptability, and people-first approach can support growing teams and cross-functional functions.