Tegan Swanepoel

Founded and operates a wellness and recovery business, managing client onboarding, scheduling, communications, invoicing, and follow-up processes. Coordinates supplier relationships, inventory, operational records, and financial tracking while developing marketing content and managing social media presence.

Manages individual client relationships, communication, scheduling, onboarding, progress tracking, invoicing, and follow-up. Provides ongoing accountability and client support while maintaining organised client records and coordinating administrative processes.

Coordinated school schedules, appointments, extracurricular activities, transportation, and daily logistics for private families. Managed planning and organisational responsibilities to support efficient household operations and maintained professional communication with parents, caregivers, schools, and service providers.

Provided administrative, operational, executive, and personal assistant support to company leadership. Managed executive calendars, meetings, appointments, travel arrangements, correspondence, emails, phone calls, and documentation, and assisted with recruitment administration and onboarding activities.

Performed administrative and clerical support duties, including costing, pricing, and inventory administration. Maintained client communication and relationship support and managed records and documentation accurately.

Delivered customer service in a high-volume hospitality environment, managing customer enquiries and resolving complaints professionally. Performed daily cash reconciliation and sales administration, assisted with stock control and inventory management, and supported onboarding and training of new staff members.

Completed continuing professional development in sports massage.

Completed a sports nutrition diploma.

Completed an online short course in events management.

Completed the National Senior Certificate (IEB).