Open to opportunities

Tefo Molosiwa

@tefomolosiwa

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IT support and networking specialist bridging technical expertise with client-focused sales and service.

Botswana

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What I'm looking for

I seek a role combining hands-on network/IT support with client-facing responsibilities, opportunities to manage projects, grow technical skills, and contribute to customer-focused solutions.

I am an IT Support and Networking specialist with a Professional Diploma (Honours) in Computing (Networking) from Botho University, combining hands-on network administration, troubleshooting, and database fundamentals with strong sales and supplier-management experience for corporate clients, mines, and parastatals.

I have delivered frontline technical support, designed and maintained LAN/WAN systems, conducted preventive maintenance, and provided end-user training, while also managing B2B sales cycles, procurement coordination, and after-sales service—consistently meeting targets by aligning technical product knowledge with effective client engagement.

Experience

Work history, roles, and key accomplishments

Shop Assistant

Fours Wholesaler

Nov 2024 - Jan 2025 (2 months)

Assisted customers with product selection and purchases, managed stock replenishment and processed transactions to support store operations and maintain service levels.

Customer Service Stock Management Point of Sale Merchandising Transaction Processing Inventory Control

Salesman

Sharps Electrical

Jan 2024 - Dec 2024 (11 months)

Managed end-to-end sales for specialized electrical equipment, negotiating prices and securing orders from corporate clients, mines, and parastatals while maintaining supplier relationships and meeting sales targets.

B2B Sales Supplier Management Order Management Customer Relationship Management Inventory Control

Assistant Support Technician

Botswana Broadband Internet

Jul 2018 - Oct 2019 (1 year 3 months)

Provided frontline IT support and network maintenance for business and residential clients, performed preventive maintenance, documented resolutions, and delivered end-user training to improve service availability.

IT Support Network Administration LAN WAN TCP IP Troubleshooting Customer Training Documentation

Education

Degrees, certifications, and relevant coursework

Botho University

Professional Diploma (Honours) in Computing (Networking), Computing (Networking)

Grade: GPA: 2.98

Professional Diploma (Honours) in Computing (Networking) with coursework in networking, databases, programming, web development, and IT project management; graduated December 2017.