teddy bTB
Open to opportunities

teddy b

@teddyb

Experienced customer service professional with a decade of service expertise.

Canada
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for professional growth.

I am a dedicated customer service professional with over a decade of experience in various roles. My journey has equipped me with a diverse skill set, allowing me to excel in team building and effectively handling customer inquiries. I take pride in my exceptional and direct approach to service, ensuring that every client feels valued and understood.

In my most recent role as a Quality Air HVAC estimator, I prepared proposals for new construction projects and retrofitting existing buildings to enhance energy efficiency. I communicated regularly with clients, managed subcontractors, and ensured that all work was completed to specifications and within budget. My previous experience as a multi-unit manager at Benix & Co. further honed my skills in organizing operations, supervising staff, and analyzing sales reports, all while maintaining a focus on customer satisfaction.

Experience

Work history, roles, and key accomplishments

QA

HVAC Estimator

Quality Air

Jan 2015 - Sep 2021 (6 years 8 months)

Prepared proposals for bids on new construction projects and retrofitting existing buildings to meet energy efficiency standards. Managed client communications, calculated costs, and ensured compliance with building codes while overseeing subcontractors to meet project specifications and budgets.

BC

Multi-Unit Manager

Benix and Co

Jan 2010 - Jan 2015 (5 years)

Organized store operations, supervised staff, and controlled budgets while monitoring stock levels and handling customer complaints. Planned promotional events and analyzed sales reports to ensure compliance with health and safety guidelines.

Education

Degrees, certifications, and relevant coursework

Seneca College logoSC

Seneca College

ACE Certification, Certification

2022 -

Completed ACE certification, focusing on advanced concepts and practices in the field.

George Brown College logoGC

George Brown College

Diploma, Heating, Ventilation, and Air Conditioning

2005 - 2005

Studied Heating, Ventilation, and Air Conditioning (HVAC), gaining foundational knowledge and skills in the industry.

Tech stack

Software and tools used professionally

Interested in hiring teddy?

You can contact teddy and 90k+ other talented remote workers on Himalayas.

Message teddy

People also viewed

View all talent

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
teddy b - HVAC Estimator - Quality Air | Himalayas