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@techsupport

I manage secure cloud, network, and IT operations for multi-site organizations.

United Arab Emirates
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At Asia Bolts Industries LLC in Dubai, I manage cloud, networking, security, and end-user IT operations for 100–250 users. I administer Azure resources and ERP hosting, Microsoft Intune MDM, CrowdStrike Falcon, Fortigate, Office 365, Aruba wireless, procurement, and IT asset audits.

Previously, I designed and deployed IT solutions for SMB and enterprise clients at Kyoto Technologies LLC, covering Cisco, Aruba, UniFi, Fortigate, Veeam, Hyper-V, VMware, Azure, O365, telephony, and conferencing systems. Across UAE and Pakistan roles, I've delivered L1/L2 support, network upgrades, server administration, backup operations, and SLA-driven incident resolution.

Experience

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Education

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Virtual University of Pakistan logoVP

Virtual University of Pakistan

Bachelor of Science, Information Technology

Completed a Bachelor's degree in Information Technology in 2020.

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