Muhammad Uzair User

As a Network and IT Support Engineer, I have extensive experience deploying and configuring servers, switches, routers, UPS systems, and desktops to ensure stable and efficient IT operations. I have managed preventive and corrective maintenance under Annual Maintenance Contracts (AMCs) to minimize downtime and maintain peak system performance. My role involves providing on-site and remote technical support, resolving issues related to server operating systems, hardware, and software applications. I also oversee system upgrades, OS patching, and migrations to ensure compatibility, security, and compliance. With strong troubleshooting skills, I diagnose and resolve network and system connectivity issues promptly, maintaining high customer satisfaction and adherence to SLAs.