TAY User
@tayuser1
I coordinate logistics operations, dispatch teams, and equipment across transportation networks.
What I'm looking for
I'm currently a Service Coordinator at Malin, following logistics coordination and dispatch roles at Rone Engineering, Stevens Transport, and UPS.
At Rone Engineering, I dispatched technicians across Austin, San Antonio, and Houston, set up new jobs and accounts, handled high call volumes, and ensured technicians had the equipment needed to complete assigned work.
At Stevens Transport, I tracked missing equipment and coordinated driver dispatch, flights, and travel plans. During my UPS experience, I managed more than 30 drivers, maintained driver logs and schedules, communicated delivery delays to customers, and coordinated trailer and route activity across departments.
I'm looking to expand my knowledge and skill set while bringing hands-on experience in transportation, fleet coordination, customer support, data entry, scheduling, and team communication.
Experience
Work history, roles, and key accomplishments
Coordinated services and ensured efficient operations.
Dispatch technicians through Austin, San Antonio and Houston
Reception/ Handling multiple phone calls throughout the day and making sure they get to the proper department
Set up new jobs and accounts into the system
Manage equipment and make sure each technician is equipped to fully complete their assigned job
Track down any missing or lost equipment
Dispatch drivers to pick up equipment ie. book flights and set up travel plans
Imputing data into drivers log and schedule
Maintaining clear communication with customers to assist with any delays in delivery
Managing over thirty drivers
Answer and assist with any phone calls from customers or drivers
Inputting data into work system to log where trailers are being placed on property
Managed over twenty drivers
Communicate with dispatch team on what type of trailers to create in the system
Communicator between departments when drivers need to add more routes to their schedule
Supervised yard control and dispatch operations.
Provided customer service in a restaurant setting.
Provided customer service and handled cashier duties.
Handled cashier duties and customer transactions.
Assisted customers and supported sales operations during seasonal period.
Education
Degrees, certifications, and relevant coursework
East Texas A&M University
Bachelor of Science, Exercise Physiology
2011 - 2014
Pursued a degree in Exercise Physiology from 2011 to 2014.
East Texas A&M University
Exercise Physiology
2011 - 2014
University of Central Arkansas
2012 - 2013
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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