Open to opportunities

Taylor Thomas

@taylorthomas6

Senior clinical coding coordinator with strong process-mapping, regulatory knowledge, and cross-functional communication skills.

United States

Message

What I'm looking for

I seek a role leveraging clinical coding and process improvement skills in a collaborative, compliance-focused organization where I can drive accuracy and workflow efficiencies.

I am a Senior Coordinator in clinical coding with extensive experience in project planning, performance monitoring, and regulatory compliance within healthcare settings. Over a long tenure at Carenet Health I led project scheduling, stakeholder engagement, risk mitigation, and reporting to drive accuracy and timely delivery.

My background includes frontline customer- and client-facing roles in call centers, retail client relations, and operations where I developed strong documentation, KPI-driven performance, and cross-functional collaboration skills. I am highly detail oriented, accuracy focused, and comfortable working with clinical staff, claims teams, and IT partners.

I bring strategic, critical thinking and process-mapping expertise to improve workflows, ensure coding and claims compliance, and communicate effectively across teams to deliver measurable outcomes.

Experience

Work history, roles, and key accomplishments

Senior Coordinator, Clinical Code

Carenet Health

Apr 2011 - Sep 2025 (14 years 5 months)

Led clinical coding and project planning to ensure regulatory-compliant claims processing, implemented risk mitigation strategies, and delivered performance reports to stakeholders from April 2011 to September 2025.

Clinical Coding Process Mapping Project Planning Risk Management Healthcare Compliance

Call Center Representative

Disability RMS

Mar 2010 - Mar 2011 (1 year)

Managed 100+ incoming calls, documented interactions in real time while exceeding KPIs, provided accurate claims information, and supported finance with client data for tax season.

Customer Service Data Entry Claims Processing KPIs Cross Functional Collaboration Troubleshooting Documentation

Client Relations Specialist

J. McLaughlin

Feb 2009 - Mar 2010 (1 year 1 month)

Supported store operations including POS and merchandising, built and maintained client relationships through personalized service, and coordinated inventory transfers across stores.

Client Relations Retail Operations POS Merchandising Inventory Management Customer Service Sales Support Product Knowledge

Business Operations Associate

KEP Design

Aug 2007 - Jan 2009 (1 year 5 months)

Oversaw online order fulfillment, managed inventory and sales records, and organized logistics and displays for trunk shows to ensure successful events.

order fulfillment Inventory Management Logistics Sales Reporting Event Coordination Shipping Customer Service