LaSha Frison

I am a dedicated Medical Documentation Specialist with over six years of experience in the healthcare industry, specializing in managing order processes and ensuring compliance with HIPAA regulations. My journey began as a Customer Service Specialist, where I honed my skills in communication and problem resolution, quickly advancing to roles that required a deeper understanding of medical billing and coding.

At Cardinal Health, I successfully managed order processes for Home Health customers, utilizing Salesforce to document patient information and train new hires on essential workflows. My commitment to excellence is reflected in my ability to exceed daily and monthly goals consistently, achieving 100% quality in my work. I take pride in creating Standard Operating Procedures that enhance team efficiency and support skill development among colleagues.

With a strong foundation in ICD-10 coding and a passion for customer service, I am eager to leverage my skills in a challenging new role that values attention to detail and teamwork. I thrive in environments where I can contribute to improving patient outcomes and operational efficiency.