Open to opportunities

Taylor Rife

@taylorrife

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Administrative specialist skilled in patient intake, EHR records, and medical billing support.

United States

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What I'm looking for

I’m looking for a role where I can support patients through accurate intake, EHR documentation, and dependable coordination—while using my billing support skills and calm, compassionate approach to assist clients during stressful moments.

I’m an Administrative Specialist who keeps care moving smoothly—from greeting patients and completing check-in/out, to maintaining accurate patient records in Electronic Health Record (EHR) systems. I’m careful with details like insurance verification and securing pre-authorizations or referrals when needed.

I also support the financial and operational side of care by processing billing and co-pays and assisting with medical billing or coding support. I coordinate communication between patients, physicians, and medical staff, and help clients maintain and schedule virtual appointments, including Telehealth and Zoom.

In high-need situations, I work directly with crisis coordinators, peers, and case management to support people under psychological distress, harmful ideations, and substance abuse. I also help clients access Medicaid coverage and other financial assistance, such as sliding scale support.

Before my current role, I served as a Special Education Teacher’s Aide (and worked with special needs students and their IEP teams), while also earning certifications as a Certified Medical Assistant. That combination of patient-focused care and structured support helps me stay calm, communicate clearly, and deliver consistent results.

Experience

Work history, roles, and key accomplishments

Current

Administrative Specialist

Current

Seneca Health Services

Jan 2025 - Present (1 year 3 months)

Greeted patients, checked them in and out, ensured forms were completed, and maintained patient records using an Electronic Health Record (EHR) system. Verified insurance information and obtained pre-authorizations or referrals when needed, and supported billing/co-pays and telehealth scheduling.

EHR Patient Check In Insurance Verification

Special Education Teacher Aide

Mercer County Schools

Jan 2022 - Jan 2025 (3 years)

Provided direct support to students with special needs, including autism and cognitive or physical disabilities, including personal care tasks such as seizure management and G-tube feeding. Implemented IEP learning strategies using visual schedules and adaptive communication tools, and supported behavioral interventions through structured routines and positive reinforcement.

Disability Support Autism Support Visual Scheduling Behavioral Interventions Personal Care & Toileting Support Mobility Transfer Assistance

Certified Medical Assistant

Princeton Family Healthcare

Jan 2018 - Jan 2022 (4 years)

Assisted physicians with patient care, including taking vital signs, medication administration, and specimen collection. Supported medically fragile patients with care needs such as feeding tube support, mobility assistance, and seizure monitoring, and coordinated medical referrals, insurance approvals, and prescriptions.

Vital Signs Specimen Collection Medical Assistant Feeding Tubes Mobility Referrals Insurance Coordination

Education

Degrees, certifications, and relevant coursework

Miller-Motte College

Certified Medical Assistant, Medical Assisting

2013 - 2015

Completed training toward a Certified Medical Assistant qualification at Miller-Motte College.

Concord University

Art Education / Special Education

2011 - 2012

Completed education coursework in Art Education and Special Education at Concord University.

Pikeview High School

High School Diploma, High School

2007 - 2011

Activities and societies: First Aid & CPR Certified; Behavior Management & De-escalation Training; Specialized Autism Support & Communication Training (in progress); CPI Training; Active Shooter Training.

Earned a high school diploma from Pikeview High School.