JoAnna Pierre

Maintained Medicaid eligibility and government benefits for individuals, serving as a liaison between Social Security and clients. Managed all SSA appointments and paperwork, reconciled individual finances monthly, and submitted timely claims to payers.

Provided supervision, guidance, and direct assistance to individuals with daily routines, including hygiene and meal preparation. Responsible for distributing and documenting medications, and recording significant shift observations.

Provided comprehensive logistical and administrative support for programs, meetings, and general office operations. Managed office inventory, prepared correspondence, and developed spreadsheets for data tracking and reporting.

Provided direct support, teaching, and assistance to individuals in daily living activities and social skills development. Implemented Individual Habilitation Plan objectives, administered and documented medications, and completed daily logs.

Provided constant observation and monitoring to ensure patient safety and well-being. Documented patient behavior and conducted frequent checks for patients under watch orders.

Provided comprehensive administrative support, including establishing work procedures and managing medical supplies inventory. Coordinated HHA schedules, managed personnel files, and handled payroll and recruitment tasks.

Assisted the Staffing Coordinator with referrals and managed incoming agency phone calls. Processed Medicaid documentation, completed personnel files, and provided general administrative support.

Pursued advanced studies in business administration, covering areas such as strategic management, finance, and marketing. Developed leadership and analytical skills applicable to various business environments.

Studied the principles and practices of healthcare administration, including healthcare systems, policy, and organizational management. Acquired foundational knowledge for careers in healthcare leadership and operations.

Completed a certificate program focusing on key aspects of healthcare management. Gained knowledge in healthcare operations, policy, and administrative practices.