Taylor Kirley

I am a results-driven customer service and operations professional with over six years of experience supporting clients, coordinating projects, and managing data with a high level of accuracy. I excel at clear verbal and written communication and at resolving issues efficiently while maintaining service standards.

My background includes hands-on use of Salesforce, Talkdesk and internal knowledge systems to manage inquiries and maintain organized records. I have developed workflows that streamlined reporting, analysis, and operational processes, improving timeliness and data reliability.

I have served as a primary liaison between teams and external partners, coordinating logistics, scheduling, and documentation for large-scale projects while ensuring compliance and deadline adherence. I consistently produce reliable reports and analyze data trends to identify gaps and recommend improvements.

I am a fast learner with a proactive mindset, comfortable working remotely or in-person, and eager to contribute to a growing international organization where I can apply my stakeholder communication, technical proficiency, and process-improvement skills.