Taylor Heath
@taylorheath
Dependable customer service representative with healthcare and retail experience, skilled in remote support and conflict resolution.
What I'm looking for
I am a motivated and dependable customer service professional with experience across healthcare, retail, and client care environments. I deliver compassionate, efficient support via phone, email, and chat, using active listening and de-escalation to resolve inquiries and maintain confidentiality in compliance with standards.
I have proven ability to manage multiple cases in high-stress settings while maintaining accuracy and professionalism, and I hold a Texas Cosmetology License. I am reliable for remote work and offer flexible availability to support teams in day, evening, or weekend shifts.
Experience
Work history, roles, and key accomplishments
Patient Care Support
Chrisdald Healthcare Services
Jan 2025 - Present (9 months)
Provide compassionate patient and family support, managing multiple cases accurately under high stress while maintaining confidentiality and compliance with state standards.
Customer Service Associate
Arby’s
Jan 2024 - Jan 2025 (1 year)
Delivered high-volume customer service, handled transactions accurately, resolved customer issues professionally, and supported team efficiency and quality standards.
Education
Degrees, certifications, and relevant coursework
Angleton High School
Cosmetology Program Graduate, Cosmetology
Completed the high school cosmetology program and obtained the Texas Cosmetology License.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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