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Amia RogersAR
Open to opportunities

Amia Rogers

@amiarogers

Reliable and tech-savvy customer service professional seeking remote opportunities.

United States
Message

What I'm looking for

I am looking for a remote role that values strong communication and customer support.

I'm a dedicated and tech-savvy professional with a strong background in customer service and support. My experience includes working in high-volume environments where I honed my communication skills and developed a knack for resolving customer concerns efficiently. I thrive in fast-paced settings and am adept at using various remote collaboration tools, making me well-suited for virtual support roles.

Throughout my career, I have demonstrated my ability to assist clients with empathy and professionalism. As a Certified Nursing Assistant, I supported over 20 residents daily, ensuring their needs were met while maintaining accurate records and effective communication with staff and families. My time at Domino's further solidified my customer service skills, where I managed both phone and in-person orders, always striving to provide a positive experience for every customer.

Experience

Work history, roles, and key accomplishments

AR

Certified Nursing Assistant

Appling Nursing & Rehabilitation

Aug 2023 - Present (2 years 1 month)

Assisted over 20 residents daily with empathy and efficiency. Maintained accurate records and communicated with staff and families, developing skills in managing needs under pressure.

DO

Cashier / Customer Service

Domino's

Jan 2023 - Present (2 years 8 months)

Handled phone and in-person orders in a high-volume environment, resolving customer concerns calmly and professionally. Processed POS transactions accurately and efficiently.

Education

Degrees, certifications, and relevant coursework

AS

Appling County High School

High School Diploma, General Studies

2020 - 2024

Grade: 3.4

Activities and societies: Completed Business & Technology coursework: Excel, Word, basic IT tools; Healthcare track: CPR & BLS certified

Completed coursework in Business & Technology, gaining proficiency in Excel, Word, and basic IT tools. Also completed a Healthcare track, becoming CPR & BLS certified.

Tech stack

Software and tools used professionally

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Amia Rogers - Certified Nursing Assistant - Appling Nursing & Rehabilitation | Himalayas