Amia Rogers
@amiarogers
Reliable and tech-savvy customer service professional seeking remote opportunities.
What I'm looking for
I'm a dedicated and tech-savvy professional with a strong background in customer service and support. My experience includes working in high-volume environments where I honed my communication skills and developed a knack for resolving customer concerns efficiently. I thrive in fast-paced settings and am adept at using various remote collaboration tools, making me well-suited for virtual support roles.
Throughout my career, I have demonstrated my ability to assist clients with empathy and professionalism. As a Certified Nursing Assistant, I supported over 20 residents daily, ensuring their needs were met while maintaining accurate records and effective communication with staff and families. My time at Domino's further solidified my customer service skills, where I managed both phone and in-person orders, always striving to provide a positive experience for every customer.
Experience
Work history, roles, and key accomplishments
Certified Nursing Assistant
Appling Nursing & Rehabilitation
Aug 2023 - Present (2 years 1 month)
Assisted over 20 residents daily with empathy and efficiency. Maintained accurate records and communicated with staff and families, developing skills in managing needs under pressure.
Cashier / Customer Service
Domino's
Jan 2023 - Present (2 years 8 months)
Handled phone and in-person orders in a high-volume environment, resolving customer concerns calmly and professionally. Processed POS transactions accurately and efficiently.
Education
Degrees, certifications, and relevant coursework
Appling County High School
High School Diploma, General Studies
2020 - 2024
Grade: 3.4
Activities and societies: Completed Business & Technology coursework: Excel, Word, basic IT tools; Healthcare track: CPR & BLS certified
Completed coursework in Business & Technology, gaining proficiency in Excel, Word, and basic IT tools. Also completed a Healthcare track, becoming CPR & BLS certified.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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