Open to opportunities

Taylor Cline

@taylorcline

Message

Detail-oriented office administrator with expertise in healthcare operations.

United States

Message

What I'm looking for

I am seeking a role that allows me to leverage my healthcare administration skills while contributing to a supportive and efficient work environment.

I am a dedicated office administrator with extensive experience in healthcare operations, particularly in managing electronic medical records and ensuring compliance with HIPAA regulations. My role at Derm One has allowed me to enhance the efficiency of referral coordination systems while maintaining the confidentiality of patient information. I take pride in my ability to implement process improvements that streamline workflows and improve patient care.

Previously, I worked as a receptionist at Blue Ridge Family Medicine, where I coordinated patient flow and managed appointment scheduling. My strong communication skills enabled me to effectively manage patient expectations and ensure a smooth experience for both patients and healthcare providers. Additionally, my experience as a Lead Teacher at Little Eyes Daycare has equipped me with the ability to adapt my communication style to meet the needs of diverse audiences, fostering a supportive environment for learning and growth.

Experience

Work history, roles, and key accomplishments

Current

Office Administrative

Current

Derm One

Dec 2024 - Present (7 months)

Utilized electronic medical records (EMR) systems for documenting verification processes and maintained confidentiality of patient information in accordance with HIPAA regulations. Prepared and submitted detailed reports on insurance verification activities and outcomes, implementing process improvements to enhance efficiency.

EMR HIPAA)Insurance Verification Report Preparation Process Improvement Data Entry Customer Service Workflow Management

Receptionist

Blue Ridge Family Medicine

Apr 2023 - Present (2 years 3 months)

Coordinated patient flow, managed wait times, and collected patient copays and balances while strictly complying with HIPAA requirements. Handled incoming calls professionally, directed inquiries, and scheduled patient appointments in the EMR system.

HIPAA)EMR Scheduling Data Entry Customer Service Communication Electronic Health Records

Lead Teacher

Little Eyes Daycare

Jan 2023 - Present (2 years 6 months)

Provided constructive feedback to students, guiding their academic and personal growth. Created supportive and learning-focused classroom environments to help children achieve developmental milestones.

Classroom Management Child Development Curriculum Adaptation Early Childhood Education Lesson planning Communication

Release of Information Specialist

Record Connect

Feb 2020 - Present (5 years 5 months)

Maintained a log of all release of information requests and their completion status, judging the legitimacy of health information requests according to regulations. Collaborated with healthcare providers to obtain necessary documentation and educated patients on their rights regarding access to medical records under HIPAA guidelines.

HIPAA)Data Entry Communication Document Processing Information Requests