Open to opportunities

Cecile Brown

@cecilebrown

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Detail-oriented Administrative Assistant with over 5 years of experience.

United States

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What I'm looking for

I am looking for a role that values organization and efficiency, where I can contribute to team success and enhance customer satisfaction.

I am a detail-oriented Administrative Assistant and Medical Records Secretary with over 5 years of experience in managing office operations, scheduling appointments, and providing exceptional customer service. My proficiency in Microsoft Office Suite and ability to maintain organized filing systems have been key to my success in previous roles.

In my most recent position at Earthly Angels Home Care Services LLC, I managed over 15 incoming and outgoing calls daily, ensuring effective communication with patients regarding their home care appointments. I utilized tools like Calendly to streamline scheduling processes, which significantly improved efficiency. My experience as a Medical Records Secretary at Three Rivers Home Health Services, Inc. further honed my skills in managing patient data and maintaining confidentiality, where I improved record accessibility by 35%.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Earthly Angels Home Care Services LLC

May 2023 - Jun 2023 (1 month)

Managed over 15 daily calls, ensuring thorough communication with patients regarding home care appointments. Utilized Calendly to streamline patient appointment scheduling. Handled administrative tasks accurately and timely.

Administrative Support Scheduling Calendly Excel Data Entry Communication

Medical Records Secretary

Three Rivers Home Health Services, Inc.

Oct 2017 - Nov 2020 (3 years 1 month)

Handled average call volumes of 20+ incoming calls, identifying needs and transferring calls. Managed electronic and physical files, ensuring accurate patient data. Updated patient demographics and processed medical records.

Data Entry Communication

Volunteer Worker

Carl Vinson Veterans’ Administration Medical Center

May 2016 - May 2017 (1 year)

Coordinated communication across departments, enhancing stakeholder engagement. Managed internal systems for effective information dissemination. Handled and distributed mail, ensuring timely delivery.

Communication Stakeholder Engagement

Education

Degrees, certifications, and relevant coursework

Remington College

Bachelor of Science, Operations Management

Completed coursework focused on managing business operations. Gained knowledge in areas such as logistics, supply chain management, and process improvement.

Remington College

Associate of Science, Business Information Systems

Grade: Graduated with President’s Honors

Studied foundational concepts in business and information technology. Developed skills in data management, system analysis, and business applications.