Tatie Ruee
@tatieruee
Organized customer support specialist and virtual assistant delivering empathetic, efficient remote service.
ZimbabweWhat I'm looking for
I am a dedicated customer support specialist and virtual assistant with over 2 years of administrative and client-facing experience, currently completing a Bachelor of Social Work. I combine strong organizational skills, crisis-resolution experience, and emotional intelligence to manage complex scheduling, high-volume client intake, and professional correspondence.
I have streamlined office processes, implemented digital filing systems, and reduced missed appointments through proactive follow-ups. Skilled in remote-first workflows and collaboration tools, I deliver clear asynchronous communication and reliable support to improve client retention and satisfaction.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Medical Chambers
Jan 2022 - Dec 2024 (2 years 11 months)
Managed high-volume client intake and coordinated appointments for multiple practitioners, implemented digital filing systems to streamline operations, and reduced missed appointments through proactive scheduling and follow-ups.
Education
Degrees, certifications, and relevant coursework
Women’s University in Africa
Bachelor of Social Work, Social Work
Final-year Bachelor of Social Work student with training in human behavior, conflict resolution, and social research; expected graduation in 2026.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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