Open to opportunities

Tatie Ruee

@tatieruee

Message

Organized customer support specialist and virtual assistant delivering empathetic, efficient remote service.

Zimbabwe

Message

What I'm looking for

I seek remote roles where I can provide empathetic, reliable customer support and virtual administration, working within collaborative, flexible teams that value clear communication and client retention.

I am a dedicated customer support specialist and virtual assistant with over 2 years of administrative and client-facing experience, currently completing a Bachelor of Social Work. I combine strong organizational skills, crisis-resolution experience, and emotional intelligence to manage complex scheduling, high-volume client intake, and professional correspondence.

I have streamlined office processes, implemented digital filing systems, and reduced missed appointments through proactive follow-ups. Skilled in remote-first workflows and collaboration tools, I deliver clear asynchronous communication and reliable support to improve client retention and satisfaction.

Experience

Work history, roles, and key accomplishments

Customer Support Specialist

Medical Chambers

Jan 2022 - Dec 2024 (2 years 11 months)

Managed high-volume client intake and coordinated appointments for multiple practitioners, implemented digital filing systems to streamline operations, and reduced missed appointments through proactive scheduling and follow-ups.