Open to opportunities

Tariq User

@tariquser1

Telecommunication and software engineer specializing in network monitoring, incident management, and system optimization.

Jordan

Message

What I'm looking for

I seek a role delivering hands-on network and systems reliability work in a collaborative, growth-oriented team where I can expand cloud and automation responsibilities.

I am a telecommunication and software engineer with hands-on NOC experience delivering 24/7 network monitoring, incident management, and system performance optimization for multi-client environments. I have implemented automated monitoring solutions, reduced incidents by 80%, and routinely manage routers, switches, firewalls, and load balancers while ensuring SLA compliance.

I collaborate with cross-functional teams to diagnose complex hardware, software, and networking issues using tools like SolarWinds, Nagios, PagerDuty, ServiceNow and Jira, and I contribute to capacity planning, change management, and documentation. I hold a degree in Communication and Software Engineering and certifications including CCNA, AWS Cloud Practitioner, and LPIC, and I continually expand skills in cloud, virtualization, and scripting.

Experience

Work history, roles, and key accomplishments

Systems Engineer

Aspire IT Services

Jan 2022 - Jan 2024 (2 years)

Monitored and managed multi-client network infrastructure, reducing incidents by 80% through automated alerting and proactive remediation; led incident response and SLA-compliant troubleshooting across NOC operations.

Incident Management Solarwinds Nagios ServiceNow Linux VMWare BASH Troubleshooting