Tariq User
@tariquser1
Telecommunication and software engineer specializing in network monitoring, incident management, and system optimization.
What I'm looking for
I am a telecommunication and software engineer with hands-on NOC experience delivering 24/7 network monitoring, incident management, and system performance optimization for multi-client environments. I have implemented automated monitoring solutions, reduced incidents by 80%, and routinely manage routers, switches, firewalls, and load balancers while ensuring SLA compliance.
I collaborate with cross-functional teams to diagnose complex hardware, software, and networking issues using tools like SolarWinds, Nagios, PagerDuty, ServiceNow and Jira, and I contribute to capacity planning, change management, and documentation. I hold a degree in Communication and Software Engineering and certifications including CCNA, AWS Cloud Practitioner, and LPIC, and I continually expand skills in cloud, virtualization, and scripting.
Experience
Work history, roles, and key accomplishments
Systems Engineer
Aspire IT Services
Jan 2022 - Jan 2024 (2 years)
Monitored and managed multi-client network infrastructure, reducing incidents by 80% through automated alerting and proactive remediation; led incident response and SLA-compliant troubleshooting across NOC operations.
Education
Degrees, certifications, and relevant coursework
Al-Balqa Applied University
Bachelor of Science, Communication and Software Engineering
2016 - 2022
Grade: GPA 2.69 (Good)
Activities and societies: Ghirass IT Team - Team leader
Completed a degree program in communication and software engineering with a GPA of 2.69 and served as team leader of Ghirass IT Team.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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