Open to opportunities

hamad qawasmeh

@hamadqawasmeh

Message

Experienced system administrator specializing in Linux and Windows infrastructure.

Jordan

Message

What I'm looking for

I seek a hands-on infrastructure role in a collaborative company where I can manage Linux/Windows systems, automate operations, improve reliability, and support cross-functional teams.

I am a systems administrator with a B.Sc. in Business Networks and System Management and over a decade of experience supporting enterprise and telecom environments. I have a strong background administering Linux and Windows servers, virtualization platforms, backup solutions, and VAS/telecom systems.

My recent roles include Revenue Assurance and Managed Support where I handled daily MySQL reporting, order lifecycle monitoring, VAS/RBT operations, SAP integration monitoring, roaming reports, and commissions matching; I also provided technical support and operations management across departments. I consistently troubleshoot server and network issues, manage backups, and perform uploads/downloads and file integrity checks.

I have worked with VMware vSphere, Hyper-V, Active Directory, Exchange Server, HP Data Protector, Symantec DLO, Sophos and Cyberoam firewalls, and multiple Linux distributions, and I pride myself on clear communication with operators and cross-functional teams to deliver reliable infrastructure and support.

Experience

Work history, roles, and key accomplishments

Current

System Administrator

Current

Zain Iraq

Oct 2021 - Present (4 years 1 month)

Provided revenue assurance and managed support including daily MySQL reporting, order lifecycle monitoring, VAS/RBT operations, and integration monitoring with SAP, improving data accuracy for finance and fraud teams.

Linux MySQL VAS RBT Operations Data Analysis Shell Scripting System Monitoring

System Administrator

Arabtelemedia

Apr 2018 - Jul 2021 (3 years 3 months)

Provided system administration and technical support for operators and enterprise clients, managing Active Directory, Exchange, backup solutions and network devices across multiple telco integrations.

Active Directory Backup Kaspersky Hyper V VMWare

System Administrator

Arabtelemedia

Sep 2014 - Mar 2017 (2 years 6 months)

Managed Linux and Windows server environments, provided VAS and Citrix support, administered ERP systems and backups, and maintained firewalls and VMware infrastructure to ensure production stability.

Linux Windows Server VMware VSphere Citrix Sophos Cyberoam ERP

Computer Networking Technician

Primus

Sep 2013 - Sep 2014 (1 year)

Provided part-time networking and technical services including installation, configuration and maintenance of client systems and network devices.

Computer Networking Troubleshooting Installation Onsite Support

IT Technical Support

J Valley Software Solutions

Oct 2009 - Sep 2013 (3 years 11 months)

Delivered helpdesk and onsite/remote technical support, performed OS installation and troubleshooting, managed backups and restores, and supported network devices and IP cameras for clients.

Windows OS Active Directory Backup Troubleshooting Remote Support

Education

Degrees, certifications, and relevant coursework

CompTIA

CompTIA A+, IT Technician

Completed CompTIA A+ certification covering IT technician skills including installation, configuration, and troubleshooting of hardware and operating systems.