Adolf Roscherr
@adolfroscherr
I am an IT support and network engineer skilled in troubleshooting and team leadership.
ZimbabweWhat I'm looking for
I am an IT support and network engineer who adapts quickly, connects well with teams, and learns new skills efficiently. I combine hands-on technical troubleshooting with practical customer service to solve problems under pressure.
As a Control Room Manager I led a team responsible for safeguarding operations and handled incident resolution and customer complaints. As an IT Manager I maintained company software and hardware, managed installations and repairs, and supported end users to keep operations running.
In my current Tier 2 IT and Network Support role I monitor infrastructure, diagnose connectivity issues, manage user accounts and permissions, and ensure network security and backups. I bring leadership, hospitality-trained customer care, and a practical approach to systems support.
Experience
Work history, roles, and key accomplishments
HEIT and Network Support Tier 2
Herotel
Jan 2023 - Present (2 years 7 months)
Provide Tier 2 IT and network support, monitor and maintain network infrastructure, diagnose and resolve connectivity and software issues, and manage user accounts and backups.
Bar Manager
Island Beachbar
Jan 2021 - Jan 2022 (1 year)
Operated a VIP beach bar in Plettenberg Bay, managed inventory and stock, prepared cocktails and garnishes, handled cash-ups and trained staff.
IT Manager
Smhart Security
Jan 2021 - Jan 2022 (1 year)
Managed company software and hardware, oversaw installations and repairs, and provided customer support to maintain operational IT systems.
Control Room Manager
Smhart Security
Jan 2020 - Jan 2021 (1 year)
Led a control room team at Smhart Security, managed incident response and customer complaints, and ensured continuous operations to safeguard lives.
Bar Tender
Mozambik Restaurant
Jan 2022 - Present (3 years 7 months)
Prepared cocktails and garnishes, managed stock and cash-ups, assisted with staff training, and delivered strong customer service.
Education
Degrees, certifications, and relevant coursework
Adolf hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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