TA
Open to opportunities

Tarif Adams

@tarifadams

Results-driven senior call centre manager

South Africa
Message

What I'm looking for

Seeking a challenging role that leverages my call centre management expertise to drive business growth and customer satisfaction.

As a seasoned call centre manager with a strong background in sales and business management, I excel in driving teams to achieve exceptional results. With a proven track record of success in leadership roles, I possess a unique blend of skills that enable me to effectively manage and motivate teams to reach their full potential.

Throughout my career, I have developed a strong understanding of customer service, customer support, and customer relationship management. My expertise in call centre management, leadership, and time management has allowed me to consistently deliver high-quality results in fast-paced environments.

I am a driven and ambitious professional with a passion for business management and sales. I thrive in environments that require strategic thinking, effective communication, and a customer-centric approach.

Experience

Work history, roles, and key accomplishments

TB

Senior Call Centre Manager

The Daily Bizz

Jan 2022 - Jan 2023 (1 year)

Managed a team of call centre agents, ensuring efficient operations and excellent customer service.

TB

Team Leader/Supervisor

The Daily Bizz

Jan 2018 - Jul 2022 (4 years 6 months)

Supervised a team of call centre agents, ensuring efficient operations and excellent customer service.

KE

Administrative Office Specialist

Kayamandi Elderly

Jan 2014 - Dec 2016 (2 years 11 months)

Provided administrative support, including customer service and office management.

NP

Sales Promoter

Nikky Spotlight P

Jan 2014 - Jan 2015 (1 year)

Promoted products to customers, achieving sales targets and providing excellent customer service.

GG

Office Administrator

Great Guide

Apr 2008 - Jan 2013 (4 years 9 months)

Provided administrative support, including customer service and office management.

Education

Degrees, certifications, and relevant coursework

Tarif hasn't added their education

Don't worry, there are 90k+ talented remote workers on Himalayas

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Tarif Adams - Senior Call Centre Manager - The Daily Bizz | Himalayas