Tarance Smith
@tarancesmith
IT support technician skilled in surveillance installation, troubleshooting, and network fundamentals.
What I'm looking for
I am an IT support technician with hands-on experience installing and maintaining surveillance and low-voltage security systems for commercial and residential clients. I combine practical field service work with troubleshooting expertise across hardware, Windows and Linux systems, and network fundamentals.
My background includes completing the Google IT Support Professional Certificate and an intensive NPower IT Support Specialist program, which reinforced CompTIA-aligned skills in A+, ITF+, and practical microprojects. In field roles I have performed installations, repairs, upgrades, and daily data collection and reporting using tools such as Google Sheets.
I bring security-industry experience from mobile patrol and armed security roles, where I monitored surveillance systems, responded to incidents, prepared incident reports, and coordinated with emergency services. I seek to apply my technical and security operations experience to support reliable IT and security infrastructure.
Experience
Work history, roles, and key accomplishments
Technician Driver
Idax Data Solutions
May 2024 - Aug 2025 (1 year 3 months)
Installed low-voltage security systems for commercial and residential clients, performed hardware/software repairs and upgrades on desktops, laptops, printers, and smart devices, and maintained installation data for traffic studies via Google Sheets.
Security Patrol
Bayer Healthcare
Jan 2023 - May 2024 (1 year 4 months)
Conducted mobile patrols, responded to security calls and emergencies, assisted with evacuations and fire alarms, provided CPR/emergency rescue as needed, and prepared daily incident and activity reports.
Armed Security Guard
The Condor
Jul 2021 - Jan 2023 (1 year 6 months)
Monitored surveillance systems, performed venue and parking lot patrols, verified IDs and enforced venue policies, de-escalated incidents, and responded rapidly to security situations.
Education
Degrees, certifications, and relevant coursework
NPower
IT Support Specialist (certificate), Information Technology Support
Completed an 18-week, 300+ hour IT Support Specialist program focused on hands-on technical training and microprojects centered on CompTIA A+ and ITF+ and Google IT Support topics.
Google IT Support Professional Certificate, Information Technology Support
Earned the Google IT Support Professional Certificate covering troubleshooting, networking, operating systems, and other foundational IT support skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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