Tarana Chawla

Pioneered a Strategic Alliance KPI framework across 50+ partners, reducing QBR preparation time by 40% and elevating partner performance visibility by 60%. Directed AI-powered partner re-engagement and Salesforce opportunity governance, boosting response speed by 50% and cutting lead leakage by 25%.

Boosted delivery efficiency by 25% across 4 concurrent programs by re-engineering workflows on AWS and Azure, cutting sprint cycles from 3 weeks to 2 weeks. Directed agile delivery for teams of 15-20 across 6 releases, achieving 92% on-time milestone delivery and formulating KPI frameworks adopted across 3 client engagements.

Facilitated agile ceremonies for 3 cross-functional teams across 10 sprint cycles, elevating sprint goal achievement from 68% to 89% and halving blocker resolution time. Governed product backlogs of 200+ user stories, curtailing scope creep by 35% and redesigning 5 core delivery workflows adopted org-wide.

Eliminated 15% of outage-reporting tickets through structured root-cause analysis and process improvement across 3 service lines. Cut mean-time-to-resolution by 2 days and lifted SLA compliance from 78% to 91%.

Generated a 35% uplift in long-tail merchant sales over 18 months by overhauling customer segmentation, restructuring pricing tiers for 500+ merchants, and launching 4 go-to-market campaigns that surged transaction frequency by 28%.

Bachelor of Technology in Electronics & Communication Engineering.