Rishikesh Rishikesh
@rishikeshrishikesh
Strategic Program Manager and Scrum Master delivering digital transformation and ROI through Agile execution.
What I'm looking for
I’m a Strategic Program Manager and Scrum Master with over 9.5 years of experience leading end-to-end business initiatives and high-priority digital transformations.
I’ve built a strong track record navigating complex departmental reorganizations, operational scaling, and market-entry programs—translating strategy into measurable outcomes.
At Tata Communications, I orchestrated 3+ CCaaS business initiatives, increasing ARR by $1.2M, and maintained a 98% on-time delivery rate by mitigating 12+ critical project risks. I also reduced time-to-market by 20% through optimized Jira workflows, backlog management, and refined Agile practices.
I bring executive stakeholder depth, bridging Finance, Ops, and Legal to drive ROI—partnering on a $2M+ project portfolio and streamlining PMO governance and compliance. As a Certified PMP, PMI-ACP, PSM II, and SAFe Practitioner, I lead with servant leadership and strong governance across distributed teams.
Experience
Work history, roles, and key accomplishments
Program Manager
Tata Communications
Dec 2022 - Present (3 years 6 months)
Led 3+ CCaaS initiatives and launched market-entry features that increased ARR by $1.2M. Managed a $2M+ project portfolio, maintained 98% on-time delivery for global digital transformation roadmaps, and reduced time-to-market by 20% through optimized Jira workflows and Agile practices.
Scrum Master Consultant
Capgemini
Feb 2022 - Dec 2022 (10 months)
Facilitated Scrum ceremonies and coached teams on Agile principles to drive self-organization and high performance. Monitored velocity and burndown charts to identify bottlenecks and proactively remove delivery obstacles.
Program Manager
Freecharge
Jul 2021 - Feb 2022 (7 months)
Led a new market-entry feature that contributed to 10% growth in active user acquisition during the first quarter post-launch. Produced executive status reports and managed mixed technical and non-technical workstreams to keep scope aligned with business requirements.
Associate Project Manager
FirstCry
Dec 2020 - Jul 2021 (7 months)
Developed comprehensive project plans and charters for e-commerce initiatives. Focused execution on risk mitigation and resource optimization to support delivery readiness.
Assistant Business Analyst
Zensar Technologies
Aug 2015 - Apr 2019 (3 years 8 months)
Recognized with the Star India Award for exceptional management of high-pressure Black Friday sales technology operations. Gathered requirements and supported Agile teams through user story creation and acceptance testing.
Education
Degrees, certifications, and relevant coursework
Great Lakes Institute of Management
MBA/PGPM (Operations), Operations Management
2019 - 2020
Grade: CGPA: 3/4
Completed the MBA/PGPM (Operations) program at Great Lakes Institute of Management in Chennai from 2019 to 2020.
MediCaps Institute of Technology & Management
Bachelor of Engineering (B.E.), Computer Science & Engineering
2011 - 2015
Grade: CGPA: 7.4/10
Earned a B.E. in Computer Science & Engineering at MediCaps Institute of Technology & Management in Indore from 2011 to 2015.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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