I am a result-oriented professional with 20 months of experience in problem-solving, auditing, and correcting the retail catalog. My passion lies in applying HR principles and best practices to support employee development, performance management, and employee relations. I am eager to learn and transition into the field of HR.
During my time at Amazon as a Catalog Quality Associate, I analyzed and categorized over 625 product listings for the English and Hindi Marketplace, achieving a 99% accuracy rate against pre-defined guidelines. I streamlined product listing audits through innovative data analysis techniques, improving team efficiency. I maintained high-quality data and met project deadlines by following established processes and SOPs. Additionally, I collaborated with project teams to develop and test new SOPs for audit and data quality management tasks, fostering improved communication and efficiency. I also identified common browsing and auditing patterns to inform updated guidelines and SOPs, enhancing data accuracy and consistency.
As a Sales & Marketing Intern at Max Life Insurance, I supported the sales channel by conducting market research and developed strong communication and interpersonal skills through client interactions. During my internship at Transtutors as a Human Resource Intern, I proactively engaged subject matter experts by scheduling interviews, addressed grievances, and provided support to tutors, ensuring a positive experience for them. I also developed in-depth portal knowledge to improve efficiency.
