Open to opportunities

Reeya Shirolkar

@reeyashirolkar

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Results-oriented HR professional with expertise in employee relations.

India

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What I'm looking for

I am looking for a role that fosters employee engagement and promotes a positive workplace culture, with opportunities for professional growth and development.

I am a results-oriented HR professional with over 2 years of experience in managing complex employee relations cases. My strong ethical standards and discretion in handling sensitive data have enabled me to implement effective HR policies that align with company guidelines. I excel in boosting employee morale and maintaining workplace harmony, ensuring a positive work environment.

My experience includes managing the end-to-end hiring process, performance management, and compliance with labor laws. I am a proactive planner with excellent organizational skills, adept at managing multiple onboarding projects under tight deadlines. My ability to communicate effectively at all levels of the organization has helped me build strong relationships with co-workers and stakeholders.

With a Master’s degree in Human Resource Management and CIPD Level 7 qualification, I am committed to continuous learning and staying updated with the latest HR trends. I am passionate about creating impactful change through diversity and inclusion initiatives and am eager to contribute my skills to a forward-thinking organization.

Experience

Work history, roles, and key accomplishments

Current

HR Manager

Current

Aims Digital Pvt. Ltd

Mar 2023 - Present (2 years 2 months)

As an HR Manager, I handle employee relations, grievances, and performance management while ensuring compliance with labor laws. I manage recruitment processes, employee onboarding, and maintain HR documentation with a focus on employee engagement and retention.

Employee Relations Performance Management Recruitment HR Compliance Payroll Management Employee Engagement Onboarding Documentation Management Conflict Resolution

Private Car Insurance Agent

Acorn Insurance

Oct 2023 - Nov 2023 (1 month)

In this role, I managed customer queries regarding insurance policies, provided guidance on premium factors, and achieved sales targets while ensuring compliance with regulations. I developed strong communication skills and maintained a customer-first approach.

Customer Service Sales Communication Compliance Problem Solving Performance Management Team Collaboration

HR Partner

Amazon

Jul 2023 - Sep 2023 (2 months)

As an HR Partner, I collaborated with managers to address employee relations cases, conducted investigations, and implemented HR strategies. I focused on performance management and compliance with organizational policies.

Employee Relations HR strategy Performance Management Investigation Compliance Team Collaboration Communication Conflict Resolution Documentation Data Analysis

Customer Advisor

Lloyds Banking Group

May 2023 - May 2023 (0 months)

In this customer-facing role, I provided support to vulnerable customers, handled queries regarding financial guidelines, and assisted with fraud investigations. My focus was on delivering exceptional customer service and ensuring customer satisfaction.

Customer Service Communication Problem Solving Empathy Financial Guidelines Fraud Prevention Teamwork Reporting Customer Relationship Management

Retail Assistant

Primark

Apr 2022 - Sep 2022 (5 months)

As a Retail Assistant, I supported customers by providing information on store promotions, resolving issues, and processing transactions. I worked closely with management to enhance customer satisfaction and sales.

Customer Service Sales Problem Solving Communication Teamwork retail management Inventory Management

HR Assistant

Impel Learning Solutions

Mar 2021 - Jul 2021 (4 months)

As an HR Assistant, I supported recruitment drives, managed onboarding processes, and maintained employee records. I focused on aligning HR strategies with business goals and enhancing workforce efficiency.

Recruitment Onboarding HR Management Documentation Communication Team Collaboration Training Workforce Planning HR strategy

Education

Degrees, certifications, and relevant coursework

University of Liverpool

Master of Science, Human Resource Management

2024 - 2024

Activities and societies: Dissertation topic: Diversity in the workplace, a Boon or a Bane.

CIPD qualified level 7 in Human Resource Management, focusing on mastering people and performance management, business leadership, and strategic organization.