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Aysarjya poddar

@aysarjyapoddar

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Dedicated HR professional with 6.5 years of experience.

India

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What I'm looking for

I seek a collaborative environment that fosters growth and innovation.

I am a resourceful and confident HR professional with over 6.5 years of experience in human resource services, training and development, and analytical operations. My journey has been marked by a commitment to excellence and a passion for fostering organizational growth. I have honed my skills in recruitment, employee engagement, and process improvement, consistently delivering results that align with corporate objectives.

Currently, I serve as an HR Assistant II at Amazon Development Center, where I manage immigration support and have successfully led various projects aimed at enhancing operational efficiency. My contributions have resulted in significant improvements, such as increasing the resolve rate of our hub by 20% and reducing non-critical defects from 70% to 25%. I take pride in my ability to mentor new hires and maintain high standards of quality, which has earned me recognition as a top performer for four consecutive quarters.

As I look to the future, I am eager to take on new challenges that will allow me to leverage my skills in a dynamic environment. I aspire to contribute to a team that values innovation and collaboration, driving mutual growth and development.

Experience

Work history, roles, and key accomplishments

Current

HR Assistant II

Current

Amazon Development Center

Sep 2022 - Present (2 years 8 months)

Currently working as an HR Assistant II in Immigration Support, focusing on H1B and H4 extensions. Responsibilities include reviewing employee documents, troubleshooting immigration issues, and providing quality checks. Involved in training new hires and managing team engagement activities while ensuring compliance with immigration SOPs.

H1B Extensions Quality Assurance Process Improvement Data Analysis Salesforce SOP Development Time Management Employee Engagement

HR Assistant II

Amazon Development Center

Apr 2022 - Sep 2022 (5 months)

Part of the MyHR team, responsible for resolving employee concerns and guiding them through processes. Focused on maintaining empathy standards and addressing policy gaps while managing employee relations and conducting training.

Employee Relations Conflict Resolution Training Time Management Empathy Communication Team Coordination Process Improvement

HR Assistant II

Amazon Development Center

Jan 2021 - Apr 2022 (1 year 3 months)

Handled employee queries related to COVID leave and payments, ensuring compliance with policies. Acted as a mentor for new hires and participated in recruitment efforts while maintaining high productivity and quality standards.

Employee Queries Mentoring Recruitment Quality Assurance Communication Compliance Policies Problem Solving Productivity

Customer Service Associate

Amazon Development Center

Jul 2020 - Feb 2021 (7 months)

Provided exceptional customer service by addressing customer needs and resolving issues. Developed strategies to enhance customer experience and communicated feedback to management for service improvements.

Customer Service Problem Solving Communication Customer Feedback Time Management Team Collaboration Training Empathy Process Improvement

Software Consultant

NCR Corporation Limited

May 2019 - Jul 2020 (1 year 2 months)

Supported ATM installations by providing software and technical assistance to field engineers. Recognized for outstanding performance and contribution to project success.

ATM Installation Technical Support Project Coordination Problem Solving Team Collaboration Technical Documentation Troubleshooting Communication

Relationship Manager

HDFC Bank

Feb 2018 - Apr 2019 (1 year 2 months)

Managed banking requirements for customers, ensuring compliance with transaction processing activities. Achieved sales targets and received recognition for outstanding performance in insurance sales.

Customer Relationship Management Compliance Sales Target Achievement Financial Services Team Coordination Problem Solving Communication Customer Service

Education

Degrees, certifications, and relevant coursework

Brainware University

Bachelor of Technology, Software Development Engineering Technology

2014 - 2018

Grade: DGPA: 8.58

Completed a Bachelor of Technology in Software Development Engineering Technology with a focus on Electronics and Communication. Achieved a DGPA of 8.58, demonstrating strong academic performance and technical skills.

Holy Child Institute

Higher Secondary, Higher Secondary Education

2012 - 2014

Grade: Aggregate: 66.80%

Completed Higher Secondary education with an aggregate score of 66.80%. Developed foundational knowledge and skills in various subjects, preparing for further studies.

Holy Child Institute

Secondary, Secondary Education

2010 - 2012

Grade: Aggregate: 82.29%

Completed Secondary education with an aggregate score of 82.29%. Gained essential knowledge and skills in core subjects, laying the groundwork for future academic pursuits.