At Amazon, I managed complex employee cases and end-to-end lifecycle operations, advising employees and managers on policies, benefits, payroll, and leave. I also maintained HRIS data integrity and built Power BI dashboards to support data-driven decisions.
I identified gaps in HR operations and shipped clearer documentation, updated processes, and workflow automation using n8n and AI tools. Earlier, at IMS and Genpact, I supported end-to-end recruitment, ATS administration, and onboarding.

