Tanyaradzwa Mazwimairi

I am a detail-oriented administrative and client services professional with over four years of experience across customer service, sales, and call-centre operations in Zimbabwe and Malaysia. I consistently apply procedures accurately while maintaining discretion with sensitive information.

I have a proven ability to communicate professionally with diverse and distressed clients, de-escalate high-pressure situations, and deliver proactive service that exceeds satisfaction targets. My strengths include records management, inventory reconciliation, and accurate processing of transactions.

My background includes customer-facing roles at STAMCO and Concentrix, plus sales and marketing consulting at Seis Chemicals, where I developed client relationships and drove business development. I hold a Bachelor of Social Work (in progress) and professional certificates in TEFL, child protection, and digital marketing.

I seek to contribute my organisational skills, confidentiality, and client-service focus to corporate, consular, or passport support functions within a diplomatic or similarly structured environment.