Tanvi Khandelwal

I am a dedicated quality analyst with over 2.5 years of experience in quality assurance processes. My journey began at Demandlane, where I started as an intern and was quickly promoted to Lead Intern due to my commitment and performance. In this role, I have honed my skills in auditing calls and chats, ensuring that our communication strategies are effective and meet organizational goals.

Throughout my tenure, I have been responsible for training new joiners and collaborating with my team on significant projects, such as the Answering Machine Audit and Message Adhoc. My analytical skills have been crucial in auditing over 50 AI-generated calls and reviewing 1,000 chat conversations daily. I take pride in providing detailed feedback to interns, helping them improve their performance and fostering a culture of continuous learning.