Namrata Rajpoot

I am a dedicated Quality Analyst Trainee with a proven track record of enhancing workflow efficiency at Digital Regenesys. My experience includes auditing sales calls and managing CRM data to ensure quality and compliance. I excel in administrative tasks, CRM management, and process optimization, demonstrating strong multitasking abilities and a keen eye for detail.

During my tenure, I developed streamlined reporting methods and maintained CRM hygiene by addressing discrepancies in payment proof and data entry. I have provided actionable feedback to improve customer engagement and sales performance, and I have trained new team members on process updates and compliance protocols. My analytical skills have enabled me to assess communication effectiveness and enhance lead management, contributing to improved enrollment accuracy.