Open to opportunities

Rinaldo Christian Tanumara

@tanumara

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Operations leader blending AI, systems thinking, and capability development.

Singapore

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What I'm looking for

I seek a senior operations role where I can lead AI-integrated digital transformation, strengthen governance, and develop workforce capability in a collaborative, impact-focused organization.

I am an operations and systems strategist with 15+ years delivering measurable business impact through strategic planning, digital transformation, and data-driven decision support. I bridge high-level strategy with hands-on execution to scale operations and improve reliability.

My work spans AI-integrated systems, knowledge management, ISO-aligned governance, and enterprise digital systems, where I led ERP, LMS, and CRM implementations and built Power BI and Qlik Sense dashboards to provide real-time operational insight. I have driven revenue acceleration, significant cost savings, and asset reliability improvements across multiple sites.

I am passionate about workforce capability and learning ecosystems, having established an accredited in-house Training Centre, contributed to national skills frameworks, and increased staff productivity and engagement through targeted upskilling and hybrid learning approaches.

Experience

Work history, roles, and key accomplishments

Assistant Lead, Knowledge Management

Wild Dynasty

Jan 2023 - Jan 2025 (2 years)

Optimized AI-driven content production and established QA frameworks to ensure accuracy and consistency across manually authored and AI-generated learning assets, enabling autonomous delivery across distributed teams.

Knowledge Management Prompt Engineering LMS Documentation

Senior Manager, Plans, Governance, and Technical Services

Strides Automotive Services (SMRT Group)

Jan 2016 - Dec 2022 (6 years 11 months)

Managed P&L and operations for Technical Services with a S$5M annual budget and 30+ staff, led five ISO-accredited management systems and delivered digital transformation and company-wide KMS to improve operational visibility and scalability.

Operational Strategy Knowledge Management Digital Transformation Budgeting Asset Management

Education

Degrees, certifications, and relevant coursework

Nanyang Technological University

Master of Science, Information Studies

Master of Science in Information Studies from Nanyang Technological University focusing on information management and digital systems.

Nanyang Technological University

Bachelor of Engineering, Mechanical and Production Engineering

Grade: First Class Honours

Bachelor of Engineering in Mechanical and Production Engineering awarded with First Class Honours, covering engineering design and production systems.