Benjamin Lim

As Senior Manager in the Knowledge Architecting Office, I led the project to establish a new Knowledge Base using SharePoint 2016, focusing on content migration and digitalization efforts. I developed strategies for knowledge management and collaborated with researchers on technology horizon scanning.

Managed the Knowledge Management & Web Department, overseeing the implementation of an Enterprise Document Management System using OpenText. Led projects for content migration and digitization, enhancing web content management for intranet and internet sites.

Transformed the idea collection process by implementing an online staff engagement portal. Managed various knowledge management projects, including revamping the intranet and collaboration platform, and implementing resource booking systems.

Managed business and information architecture, implementing electronic collaboration and intranet systems. Established communities of practice and conducted knowledge audits to retain tacit knowledge within the organization.

Oversaw content and document management solutions, leading the implementation of a new system for 2600 staff. Developed training packages and managed the intranet portal, enhancing knowledge sharing across the organization.

Developed an Enterprise Information Architecture framework for Command & Control domains. Managed projects focused on data standardization and knowledge management, enhancing interoperability and information sharing.

Enhanced the Accounts Payable System for Y2000 compliance and conducted end-user training for staff, ensuring smooth transitions and system familiarity.

Performed business process improvements in Munitions Logistics, focusing on streamlining operations and enhancing knowledge sharing within project teams. Led the Integrated Logistics Management Systems project.

Conducted application software and technical training for clients, achieving high evaluation scores. Contributed to revenue growth through effective training programs.

Worked on maintaining sales analysis systems and database administration. Conducted training and disaster recovery exercises, contributing to system performance improvements.

Studied Python programming and Machine Learning through NUS ACE, enhancing skills in programming and data analysis.

Pursuing a Diploma in Human Resources, focusing on human resource management and development.

Completed a Diploma in IT Services (Business Intelligence) through NICF, focusing on business intelligence applications and systems.

Grade: 1 distinction & 3 A's

Achieved a Diploma in Programming & Systems Analysis, awarded the Fujitsu award for outstanding performance with 1 distinction and 3 A's. Studied Japanese language for two years and received a scholarship from Trident Infotech Pte Ltd.

Grade: 4 distinctions

Completed a Master of Business in Information Technology with a total of 4 distinctions in subjects such as Advanced EDP Audit Security & Control, Knowledge-Based Systems in Business, Information Management, IT Resource and Business Management, and Research Methods.

Obtained a Diploma in Computer Studies, successfully developed a Library System and a Car Rental System using DBASE III.

Completed GCE 'A' Levels, focusing on subjects that prepared for higher education and professional development.