At Piccolo Mondo Antico, I handle customer needs from consultation and quotes through sales and after-sales support, including resolving issues and complaints.
I manage supplier relationships and order flows, and use sales and stock data to monitor prices, product rotation, and margins.
I launched the company’s e-commerce in 2020 and manage online orders, payments, shipping, returns, and logistics. I also manage more than 40,000 items using Danea Easyfatt, BeeStore, and GammaG.
As President and Operations Manager of ASD Unione Rugby Enna, I coordinate about 50 people and organize activities with families, sponsors, suppliers, and external contacts. I also directed the organization of the Enna Rugby Festival.
