At Atipici, I managed Atipicishop.com and Theplayoffs.com, supported e-commerce customers through email, backend, and web chat, and handled returns, refunds, exchanges, and vouchers. I also managed online sales on Amazon, eBay, Miinto, and Bowdoo, resolving stock issues and coordinating orders across warehouses.
At Letsell Srl, I supported customers across e-commerce channels, resolved stock-related problems, managed the Letsell e-commerce store, and handled returns. I also worked as a sales assistant at ATIPICI, where I managed the store independently, supported customers, and handled displays, stock, and payments.
