Looking for a job

Chadd Clarke

@chaddddio

I build governance, launch readiness, and sales operations systems that turn complex initiatives into measurable execution.

United States

Message

What I'm looking for

I'm looking to lead business operations, program management, PMO, or go-to-market execution work where I can build practical governance, improve launch readiness, and help cross-functional teams turn complex initiatives into measurable results.

At Verizon Wireless, I've advanced through nine roles over eleven years, from frontline telesales to operations support for the SVP of Verizon Consumer Group Operations.

I build the governance systems that help large organizations see and manage their work. I architected a Smartsheet intake and tracking ecosystem for 590 concurrent initiatives and created Pilot Governance across Retail and Indirect channels.

I've led go-to-market execution for national launches, including NOVA Credit integration across four point-of-sale systems, generating more than 4,800 applications and 2,700 qualified approvals. I also deployed a NotebookLM knowledge base that gives leadership direct access to live pilot results and retrospective data.

I bring frontline sales perspective to process improvement, channel readiness, executive briefings, and sales enablement. I manage a $750K annual operating and travel budget for a 983-member organization and use Lean Six Sigma and Google AI training to keep execution practical for customers and employees.

Experience

Work history, roles, and key accomplishments

Current

Operations Support, Senior Manager

Current

Verizon Wireless

Jan 2025 - Present (1 year 8 months)

Provides operations support to the SVP of Verizon Consumer Group Operations, supplying organizational insight and analysis for executive decisions. Governs a $750K annual budget and sets executive governance cadence.

Business Operations Budget Management Executive Briefings Operating Cadence Cross functional Leadership Smartsheet Looker SQL

Programs and Project Management, Senior Manager

Verizon Wireless

Jan 2024 - Jan 2025 (1 year)

Architected a Smartsheet project tracker and intake funnel governing 590 concurrent initiatives. Created and managed the Pilot Governance process across Retail and Indirect locations.

Program Management Project Management Smartsheet Pilot Governance Process Improvement Workflow Automation NotebookLM Generative AI

Sales Operations and Enablement, Senior Manager

Verizon Wireless

Jan 2022 - Jan 2024 (2 years)

Equipped national sales teams with tools, training, and resources to drive revenue and operational efficiency. Directed channel readiness and execution planning for product launches.

Sales Operations Sales Enablement Channel Readiness Launch Execution Cross functional Leadership Project Management

Project Manager

Verizon Wireless

Jan 2022 - Dec 2022 (11 months)

Launched the NOVA Credit integration across all four sales point-of-sale systems, covering Omni Retail, Omni Indirect, Omni Inside Sales, and Omni Sales Chat.

Project Management Point of Sale Systems Integration Cross functional Coordination

Sales Operations Consultant

Verizon Wireless

Jan 2019 - Jan 2021 (2 years)

Managed national product, promotion, and operational launches across Verizon's Indirect Channel. Facilitated creation, communication, and reporting of contests and sales incentives.

Sales Operations Channel Management Launch Management Incentive Programs Reporting

Telesales Supervisor, Transition Coach, and Telesales Representative

Verizon Wireless

Jan 2014 - Jan 2019 (5 years)

Supervised multiple sales teams of 12 associates, leading them past monthly quota and developing team members into leadership positions. Trained and acclimated 100 new hires during a regional call center launch.

Telesales Team Leadership Training Sales Coaching Product Knowledge