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Tanisha KimbroughTK
Open to opportunities

Tanisha Kimbrough

@tanishakimbrough

I deliver calm, accurate customer support in fast-paced, high-pressure environments.

United States
Message

What I'm looking for

I'm looking for a Call Center Representative role where I can provide friendly, patient, and professional customer support while using my communication, documentation, problem-solving, and de-escalation skills.

I've supported customers at Academy Sports + Outdoors and Walmart, resolving questions, fulfilling orders accurately, handling cash transactions, and keeping service areas organized and customer-ready.

My security and corrections work with KSON Security Services, Davidson County Sheriff's Office, and Cheatham County Sheriff's Department strengthened my ability to communicate clearly, follow procedures, document incidents, and de-escalate difficult situations under pressure.

I'm eager to bring patient phone etiquette, active listening, data-entry accuracy, and a professional customer-first approach to a Call Center Representative role.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

IW

Insight School of Wisconsin

High School Diploma, General Studies

2016 - 2020

Earned a High School Diploma or GED from Insight School of Wisconsin from 2016 to 2020.

Tech stack

Software and tools used professionally

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