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Tanimowo Esther

@tanimowoesther

Customer Support Officer at Carloha Showroom Nigeria, handling vehicle enquiries, sales follow-ups and customer coordination.

Nigeria
Message

What I'm looking for

I’m seeking a part-time, fully remote role in customer support, email/chat support, sales support or virtual assistance with an employer that accepts applicants based in Nigeria.

At Carloha Showroom Nigeria, I respond to customer enquiries about vehicles, product features and service processes, and support sales follow-ups. I also maintain records and coordinate appointments, vehicle handovers and related follow-up.

Previously, I supported accounting and administrative tasks at Nigerian Export Promotion Council (NEPC), patient registration and records at Ameso Specialist Hospital, and reception and office coordination at Iconic Fiveer Logistics. I’ve used Zendesk and worked with email and WhatsApp Business.

Experience

Work history, roles, and key accomplishments

CN
Current

Customer Support Officer / Administrative Support

Carloha Showroom Nigeria

Jul 2025 - Present (1 year 4 months)

Respond to customer enquiries in person, by phone and through digital channels; provide clear information about vehicles, product features and service processes. Record customer details, support sales follow-ups, handle routine concerns and escalate complex complaints.

NN

Accountant (National Youth Service Corps)

Nigerian Export Promotion Council (NEPC)

Jan 2023 - Dec 2024 (1 year 11 months)

Supported routine accounting and administrative tasks, including organising financial documents and maintaining accurate records. Assisted with checking records, preparing information for reports and handling documentation confidentially.

AH

Administrative Officer

Ameso Specialist Hospital

Jan 2021 - Dec 2022 (1 year 11 months)

Supported front-desk enquiries, patient registration and routine administrative coordination. Assisted with HMO/NHIS billing documentation, updated electronic medical records (EMR) and maintained confidential files.

TP

Clearing & Forwarding Intern

Tin-Can Island Port

Jan 2018 - Dec 2018 (11 months)

Gained exposure to clearing and forwarding operations and the documentation used in port and logistics processes.

Education

Degrees, certifications, and relevant coursework

EU

ECOTES University

Bachelor of Science, Business Administration

2016 - 2019

Pursued a Bachelor of Science in Business Administration from 2016 to 2019.

MC

Montessori Model College

West African Senior School Certificate, General Studies

Completed the West African Senior School Certificate in 2014.

LS

L.E.A. Primary School

Primary Education, Primary Education

Attended primary education at L.E.A. Primary School.

Tech stack

Software and tools used professionally

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