Taniah Holcomb
@taniahholcomb
Compassionate healthcare professional with strong administrative and patient care skills.
What I'm looking for
I am a dedicated healthcare professional with extensive experience in patient care and administrative roles within medical settings. My journey began as a Medical Receptionist, where I honed my skills in managing patient records and coordinating care. Over the years, I have worked in various capacities, including as a Patient Care Assistant in high-pressure environments like the ICU and Emergency Center, where I developed a strong aptitude for medical terminology and insurance billing.
At Performant Corporation, I further expanded my expertise as a Medical Phone Representative, where I relayed critical information and ensured the accuracy of insurance premiums for commercial medical plans. My commitment to patient care is evident in my ability to collaborate effectively with healthcare teams, ensuring that patients receive the best possible outcomes. I am passionate about continuous learning and professional development, currently pursuing further education at Oakland Community College.
Experience
Work history, roles, and key accomplishments
Medical Phone Representative
Performant Corporation
Oct 2023 - Apr 2024 (6 months)
Responsible for relaying information to staff and validating insurance premium statuses. Ensured that insurance premiums were paid for commercial medical plans.
Patient Care Assistant
Henry Ford Hospital
Sep 2018 - Oct 2022 (4 years 1 month)
Monitored patient progress in ICU and Emergency settings, contributing to staff education and policy development for patient health.
Patient Care Assistant
Harper Hospital
Dec 2020 - Jan 2022 (1 year 1 month)
Administered medications and supported over 20 patients with mobility and personal care. Responsible for vital signs, sample collection, and meal preparation.
Patient Service Associate
Livonia Health Center
Feb 2018 - Sep 2018 (7 months)
Compiled data for MiChart, collaborated with medical staff, managed patient accounts, and scheduled appointments for 80-120 patients.
Medical Receptionist
Huron Valley Pediatrics
Feb 2017 - Dec 2017 (10 months)
Prepared exam rooms, collected patient vitals, updated immunizations, and managed vaccine records for both private and VFC vaccines.
Customer Service and Sales Representative
T-Mobile
Mar 2014 - Oct 2015 (1 year 7 months)
Provided customer service solutions and upsold plans and equipment to consumers, enhancing customer satisfaction.
Senior Customer Service Representative
Verizon Wireless
Oct 2006 - Aug 2012 (5 years 10 months)
Led a team of customer service representatives, exceeding performance metrics and training new hires in a call center environment.
Education
Degrees, certifications, and relevant coursework
Oakland Community College
2021 -
University of Phoenix
2007 - 2009
Wilberforce University
1996 - 2000
Availability
Location
Authorized to work in
Job categories
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