Tamil Pravan
@tamilpravan
Entry-level IT support specialist skilled in troubleshooting, networking, and customer service.
What I'm looking for
I am a detail-oriented IT support professional with hands-on experience diagnosing hardware and software issues, providing first-level technical assistance, and documenting resolutions to improve service continuity.
I have practical exposure to basic network configuration, TCP/IP fundamentals, DNS, DHCP, and simple router/switch setups through projects such as a small office network implementation.
My technical toolkit includes Windows 11, Microsoft 365, Active Directory basics, ticketing systems, and scripting experience with Python and JavaScript, complemented by familiarity with AWS services and Docker from development projects.
I hold an IT Support Professional Certificate and completed a Python Full Stack Developer program, and I am eager to apply my problem-solving skills and customer-service focus to enhance organizational IT infrastructure and user support.
Experience
Work history, roles, and key accomplishments
Junior Developer
Personal Projects
Developed a grocery e-commerce web application using JavaScript, MySQL and AWS, improving checkout transaction time by 30% through optimized workflows and backend integration.
IT Support Specialist
Self Employed
Provided end-user technical support, diagnosing hardware/software issues and resolving tickets while documenting solutions and maintaining a knowledge base to improve response efficiency.
Education
Degrees, certifications, and relevant coursework
ScholarLogic
Certificate, Full Stack Development
2024 - 2025
Completed a Python Full Stack Developer program through ScholarLogic focusing on web development, backend services, and deployment tools.
Dindigul (unspecified institution)
Bachelor of Engineering, Computer Science and Engineering
2020 - 2024
Bachelor of Engineering in Computer Science and Engineering completed in Dindigul, covering core CS topics and practical projects.
Availability
Location
Authorized to work in
Job categories
Skills
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