Open to opportunities

Tamem Najem

@tamemnajem

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Detail-oriented client support specialist with a focus on operations.

Indonesia

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What I'm looking for

I am looking for a role that allows me to leverage my skills in client support and operations while contributing to a dynamic team environment.

I am a detail-oriented and highly motivated professional dedicated to delivering accurate results and optimizing workflows. With a strong background in client support and operations, I have honed my skills in managing data and ensuring compliance in various roles.

My experience as a General Manager at TESE allowed me to oversee daily manufacturing operations, manage budgets, and ensure quality standards were met. I have also worked as a Strategic Assistant, where I coordinated with different departments and maintained efficient office operations. Currently, I am pursuing a BBA at Hasanuddin University, which further enhances my capabilities in this field.

Experience

Work history, roles, and key accomplishments

Remote Client Support & Operations Supervisor

Tese

Aug 2023 - Present (1 year 10 months)

Supervised remote client support and operations, ensuring smooth workflow and customer satisfaction. Utilized CRM software for efficient client management.

CRM Software Workflow Optimization Customer Satisfaction

General Manager

Tese

Feb 2022 - Present (3 years 4 months)

Oversaw daily manufacturing operations and managed budgets. Managed inventory levels and ensured all garments met quality standards.

Manufacturing Operations Budget Management Quality Assurance Production Management

Strategic Assistant

Tese

Jul 2021 - Present (3 years 11 months)

Oversaw office operations and maintained filing systems. Ensured office supplies and resources were stocked, and coordinated with different departments.

Inventory Management Coordination Resource Management

Accounts Assistant

Tese

May 2021 - Present (4 years 1 month)

Efficiently managed data entry and account revisions to ensure accuracy and compliance. Proficient in utilizing Zoho application and Office tools.

Data Entry Account Reconciliation Zoho Microsoft Office Suite Compliance Management

Education

Degrees, certifications, and relevant coursework

Hasanuddin University

Bachelor of Business Administration, Business Administration

Currently pursuing a Bachelor of Business Administration at Hasanuddin University, with an expected graduation in 2025. This program focuses on developing comprehensive business acumen and management skills.